Maintaining communications in a failover instance via network address translation

ABSTRACT

Described herein are systems, methods, and software to enhance failover operations in a cloud computing environment. In one implementation, a method of operating a first service instance in a cloud computing environment includes obtaining a communication from a computing asset, wherein the communication comprises a first destination address. The method further provides replacing the first destination address with a second destination address in the communication, wherein the second destination address comprises a shared address for failover from a second service instance. After replacing the address, the method determines whether the communication is permitted based on the second destination address, and if permitted, processes the communication in accordance with a service executing on the service instance.

TECHNICAL BACKGROUND

Virtual provide clouds provide an efficient mechanism to dynamicallyincrease or decrease processing resources as they are required by anorganization. These virtual private clouds may provide variousoperations for the organization, including web hosting, data processing,data storage, firewall operations, or some other similar operation usingnetworked servers rather than physical computing systems that aremaintained by the organization. Consequently, as additional processingresources are required, the organization may deploy additional virtualresources, such as virtual machines and containers, capable of providingthe desired operations of the organization.

While virtual private clouds permit organizations to deploy and removecomputing resources, difficulties often arise in managing thecommunication between local computing assets of the organization(desktop computing systems, virtual machines, and the like) with thevirtual computing instances that are located on the cloud serviceproviders host computing systems. In particular, software definednetworking configurations of the cloud service provider may make itdifficult for organizations to maintain connections with their virtualprivate cloud when a connection is transitioned from a primaryprocessing instance in the virtual private cloud to a failoverprocessing instance in the virtual private cloud. Specifically, it maybe difficult to maintain the required addressing to transitioncommunication sessions from the primary instance to the backup instance.

SUMMARY

The technology described herein enhances failover operations for serviceinstances in a cloud computing environment. In one implementation, amethod of operating a first service instance to provide failoveroperations for a second service instance includes obtaining acommunication from a computing asset, wherein the communicationcomprises a first destination address. The method further providesreplacing the first destination address with a second destinationaddress in the communication, wherein the second destination addresscomprises a shared address for failover from the second serviceinstance. Once replaced, the method also includes determining whetherthe communication is permitted based at least in part on the seconddestination address and maintained connection information for the secondservice instance, and when the communication is permitted, processingthe communication in accordance with a service executing on the serviceinstance.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 illustrates a computing environment to manage failover in serviceinstances of a cloud service provider according to an implementation.

FIG. 2 illustrates an operation of a service instance to providefailover operations according to an implementation.

FIGS. 3A and 3B illustrate an operational scenario of providing failoveroperations from a first service instance to a second service instanceaccording to an implementation.

FIG. 4 illustrates a data structure to maintain communication sessioninformation according to an implementation.

FIG. 5 illustrates an overview of a packet flow to a failover serviceinstance according to an implementation.

FIG. 6 illustrates a host computing system of a cloud service provideraccording to an implementation.

DETAILED DESCRIPTION

FIG. 1 illustrates a computing environment 100 to manage failover inservice instances of a cloud service provider according to animplementation. Computing environment 100 includes cloud serviceprovider 110, organization network 140, and other network computingsystems 160. Cloud service provider 110 further includes primaryservice(s) 120 with at least first service instance 130 and backupservice(s) 121 with at least second service instance 131. Primaryservice(s) 120 and backup service(s) 121 may be hosted in separatelocations in some examples, and may further correspond to differentinternet protocol (IP) address subnets. Organization network 140 furtherincludes computing assets 150, which may comprise physical computingsystems and/or virtual computing elements, such as containers or virtualmachines capable of communication with the instances of the cloudservice provider.

In operation, cloud service provider 110 executes host computing systemsthat permit multiple organizations and users to initiate and executevirtual service instances on remote computing systems. These servicesmay include web hosting services, data processing services, data storageservices, firewall services, or some other similar service. Theinstances executed on the host computing systems may include fulloperating system virtual machines and/or containers, wherein thecontainers may comprise Linux containers, Docker containers, and othersimilar namespace based containers. Rather than requiring a separateoperating system, which is required for virtual machines, containers mayshare resources from the host computing system, wherein the resourcesmay include kernel resources from the host operating system, and mayfurther include repositories and other approved resources that can beshared with other containers or processes executing on the host.However, although resources may be shared between the containers on ahost, the containers are provisioned to have private access to theoperating system with their own identifier space, file system structure,and network interfaces. The operating system may also be responsible forallocating processing resources, memory resources, network resources,and other similar resources to the containerized endpoint.

In the present implementation, organization 140 employs primaryservice(s) 120 and backup service(s) 121, wherein backup service(s) 121may be used as a failover for primary service(s) 120 when the servicesare unavailable. This unavailability may occur due to an update of theprimary service instances, an update to the host computing system, apower outage or some other similar failover occurrence. As a result,communication connections that were established by computing assets 150with first service instance 130 may be required to be transitioned tosecond service instance 131 to ensure continual operations. In makingthis transition, networking services, including software definednetworking services, provided by the cloud service provider 110 may beused to route communications to second service instance 131 instead offirst service instance 130. To provide this change in routing, firstservice instance 130 and second service instance 131 may be allocated ashared network address, wherein computing assets 150 may use the shareddestination network address to communicate with the service and cloudservice provider 110 may direct the communication to the active service.Once received, the service may identify and modify attributes within thecommunication packet and determine whether the packet is permitted basedon the attributes.

To further demonstrate the operations of computing environment 100, FIG.2 is provided. FIG. 2 illustrates an operation 200 of a service instanceto provide failover operations according to an implementation. Theprocesses of operation 200 are referenced parenthetically in theparagraphs that follow with reference to systems and elements ofcomputing environment 100. In particular, operation 200 is describedwith reference to second service instance 131, however, it should beunderstood that similar operations may be employed other backup servicesin a cloud service provider.

As depicted in FIG. 2, operation 200 includes obtaining (201) acommunication from a computing asset in organization network 140,wherein the communication comprises a first destination address. Asdescribed herein, computing assets 150 of organization network 140 mayestablish a connection with first service instance 130, wherein theestablished connection may identify various traits between the sourceasset and destination instance. These traits may include a source IPaddress, destination IP address, source port, destination port,protocol, or some other similar information about the communication.Once the communication is established, first service instance 130 maymonitor incoming communications to determine whether the communicationmatches an existing session, and if there is a match, permitting thecommunication to be processed in accordance with a service executing onthe instance.

As described previously, first service instance 130 and second serviceinstance 131 may be allocated a shared IP address, wherein an asset mayuse the shared address to address the required service. Once received bythe cloud service provider, cloud service provider 110 may use softwaredefined networking to route the communication to the currently activeinstance. In particular, cloud service provider 110 may perform networkaddress translation to translate the shared IP address to a private IPaddress associated with first service instance 130 when the firstinstance is active. However, because second service instance 131 wouldbe unable to identify connections that used the private IP addressassociated with first service instance 130, first service instance 130may perform a second address translation to translate the private IPaddress back to the shared IP address shared between service instances130 and 131. Once translated, the connection information (IP addresses,ports, protocol, and the like) may be maintained by first serviceinstance 130. As the connection information is maintained by the firstinstance, the connection information is also provided to second serviceinstance 131 to ensure that second service instance 131 is prepared incase of failover. This connection information may be provided uponconnection setup, connection state change, or connection close in thefirst service instance 130, may be provided periodically by firstservice instance 130 to second service instance 131, may be providedupon request by second service instance 131, or may be provided at anyother similar interval from first service instance 130 to second serviceinstance 131.

Once a failover occurs and a communication is received at second serviceinstance 131 using a first destination address that is private to secondservice instance 131, operation 200 on second service instance 131replaces (202) the first destination address with a second destinationaddress in the communication, wherein the second destination addresscomprises the shared address used for the failover from the firstservice instance 130. In this manner, by replacing the destinationaddress that is private to second service instance 131 with the shareddestination address of service instances 130 and 131, second serviceinstance 131 is capable of directly comparing traits in the receivedcommunication to traits in the maintained connection information. Usingoperation 200, second service instance 131 may determine (203) whetherthe communication is permitted based at least in part on the secondaddress (the shared address between first service instance 130 andsecond service instance 131) and the maintained connection informationfor first service 130. When a communication is permitted, or when thetraits of the incoming communication match those of a previouslyidentified communication by first service instance 130, then secondservice instance 131 may process the communication in accordance with aservice executing on the service instance.

In some implementations, in determining whether the packets arepermitted when they are received at the second service instance 131,second service instance 131 may inspect the packet to identify thedestination IP address in the packet and replace the destination IPaddress with the shared IP address for the service instances. Oncereplaced, second service instance 131 may perform packet inspection onall of the traits of the packet to determine whether a communication iscarried over from the first service instance.

In some examples, primary service(s) 120 and backup service(s) 121 maycorrespond to different IP subnets that correspond to different zones ofcloud service provider 110. In particular, primary service(s) 120 may beprovided with a first subnet (range of IP addresses), while backupservice(s) 121 may be provided with a second subnet (range of IPaddresses). In managing the communication for services across thesubnets, the shared address may comprise an address that does not belongto either of the subnets. Thus, permitting the cloud service provider toallocate the address to the instances as they are required. In someimplementations, the different zones for the cloud service provider maycorrespond to different physical locations, such as different server ordifferent data centers, wherein the different data centers may belocated in different geographic regions in some examples.

FIGS. 3A and 3B illustrate an operational scenario or providing failoveroperations from a first service instance to a second service instanceaccording to an implementation. The operational scenario includessystems and elements of computing environment 100 of FIG. 1.

Referring first to FIG. 3A, a computing asset within organizationnetwork 140 may establish, at step 1, a connection using the shared IPaddress for first service instance 130 and second service instance 131.In establishing the connection, the computing asset may use the shareddestination IP address that is used by service instances 130-131 andgenerate a communication request to the service. When the communicationis identified by the software defined networking operations of cloudservice provider 110, cloud service provider 110 may replace the shareddestination address with the unique destination address corresponding toservice instance 130 and forward the communication to service instance130. Once received, first service instance 130 is required to registerand establish the connection with the asset from organization network140. In particular, first service instance 130 may replace the unique IPaddress with the shared IP address, and maintain connection informationabout the communication in one or more data structures. The connectioninformation may include source and destination IP addresses (wherein thedestination IP address comprises the shared address), source anddestination ports, protocol, or some other similar trait. Onceestablished, first service instance 130 may exchange data packets withthe computing asset to provide the desired service.

Once the communication is established, a failover condition may beidentified for first service instance 130 at step 2. This failoverinstance may be a result of power outage for the host of the firstservice instance, a software update for the host of the first serviceinstance, a software update on the service instance itself, or someother similar failover event. As a result, computing assets withcomputing network 140 may be incapable of communicating with the initialservice instance. Consequently, communications from the computing assetsmay be diverted to a second service instance that provides the same orsimilar functionality as the first instance.

Referring to FIG. 3B, after a failover has occurred with first serviceinstance 130, any subsequent communications from the asset aretransitioned, at step 3, to second service instance 131. Intransitioning the communications, cloud service provider may transitionthe connected and shared address from first service instance 130 tosecond service instance 131. In particular, the software definednetworking of cloud service provider 110 may remap communications withthe shared address to service instance 131 to ensure high availabilityof the service. Once a communication is identified, cloud serviceprovider 110 may replace the shared address with a unique privateaddress allocated to second service instance 131, and forward thecommunication to the instance. After the communication is received atthe network interface of the instance, second service instance 131 maychange, at step 4, the destination IP address to the shared IP addressthat was used by first service instance 130 in establishing theconnection. Once replaced, second service instance may verify, at step5, the communication and, if verified, may process the packet using theservice executing on the instance. In some examples, in verifying thepacket, second service instance 131 may compare information in thepacket header (including the replaced destination IP address) tomaintained connection information for the first device instance 130.Specifically, second service instance may perform packet inspectionafter replacing the unique destination address with the shareddestination address to identify traits of the packet. Once the traitsare identified the traits may be compared to one or more data structuresto determine whether an existing connection exists. If it does exist,the communication may be processed in accordance with a serviceexecuting on the instance, however, if a connection is not identifiedwithin the connection information, then the communication may beblocked.

In some implementations, in maintaining the connection information forfirst service instance 130, second service 131 may be configured toobtain the information from the first service instance. This informationmay be provided periodically, provided based on requests from secondservice instance 131, or provided at any other similar interval.Consequently, when a failover condition occurs, second service instance131 may include the required connection information to provide the sameor similar functionality of the primary service.

While not explicitly depicted in the examples of FIGS. 3A and 3B, itshould be understood that in some examples primary service(s) 120 andbackup service(s) 121 may operate in separate physical computinglocations. These separate locations may comprise separate physical hostcomputing systems and/or separate data centers. In some examples,primary service(s) 120 and backup service(s) 121 may each be allocated adifferent IP subnet that corresponds to the different locations or zonesof the services. Additionally, when the shared IP address is introduced,the shared IP address may not correspond to either of the subnets, butrather may be used by the cloud service provider to manage theforwarding of the communications to the particular active instance.

FIG. 4 illustrates a data structure 400 to maintain communicationsession information according to an implementation. Data structure 400includes columns for source IP address 410, destination IP address 411,source port 412, destination port 413, and protocol 414. Althoughdemonstrated with five columns for traits in the present implementation,it should be understood that additional or fewer traits may be used todetermine whether a communication is permitted.

As described herein, organizations may employ a cloud service providerto dynamically deploy service instances as they are required. In someimplementations, the services may include a verification operation,wherein communications that have been established between assets in theorganization's computing environment and the service may be approved forprocessing by the service, while communications that have not beenestablished may be blocked by the service. In the presentimplementation, to ensure a cohesive handoff and high availabilitybetween a primary and a backup service in a cloud service provider, anorganization may use a shared destination IP address for the service.This shared destination IP address is used by software definednetworking operations in the cloud service provider to deliver packetsto one of the primary or backup service based on which of the servicesis currently active. However, when the software defined networkingprovides the packet to the service, the service identifies the packet asbeing received on the unique IP address for the service. As a result,the service transitions the packet from a first destination address(unique to the service instance) to a second destination address (theshared address between the services). Once transitioned the service mayuse data structure 400 to determine whether a connection has beenestablished with the source asset, and process the packet based onwhether a connection has been established.

For example, if a communication is received with source IP address 422,a destination address 425 (corresponding to the translated sharednetwork address), source port 432, destination port 437, and protocol442, then the communication may be identified as an establishedconnection, and processed according to a service executing on theservice instance. In contrast, it the communication is received thatdoes not match an entry within data structure 400, then thecommunication may be blocked prior to being processed.

In generating data structure 400, the primary service may negotiatecommunication parameters with the computing asset within theorganization network, and store the connection information for theconnection within the data structure. Once stored, the information maybe provided to the failover service instance, such that the failoverservice instance may implement the functionality of the primary serviceduring a failover event.

FIG. 5 illustrates an overview 500 of a packet flow to a failoverservice instance according to an implementation. Overview 500 includesdata packet 510, cloud service provider translation operation 520,service network translation operation 522 and verification and processoperation 524. Cloud service provider translation operation 520 executesin the software defined networking processes of cloud service provider550, while service network translation operation 522 and verificationand process operation 524 execute within failover service instance 530.Although demonstrated in the example of FIG. 5 as using the failoverservice, it should be understood that similar operations may be providedby the primary service in translating addressing of communications.

In operation, when computing assets initiate a communication sessionwith a primary service instance, the primary service instance will cacheconnection information for the communication. In caching the connectioninformation, the primary service instance will receive a packet using afirst destination IP address that is unique to the primary instance.Once received at the primary instance, the primary instance will replacethe destination IP address with a shared destination IP address that isshared with a backup instance for the service. The shared IP address maythen be stored in at least one data structure with other informationabout the connection including the source IP address, source anddestination ports, protocols, or some other similar connectioninformation. After being stored at the primary instance, the connectioninformation may be communicated to the backup instance in preparationfor a failover event, e.g. such as a failure of the host at the firstinstance.

Once a failover event occurs, the software defined networking processesof cloud service provider 550 will forward communications to the backupor failover instance instead of the primary instance. Specifically, whena data packet is identified by cloud service provider 550 with theshared IP address, the cloud service provider will forward the packet tothe active backup service instance by translating the shared IP addressto the unique IP address associated with failover service instance 530.Referring to the example in overview 500, data packet 510 is received bycloud service provider 550, wherein the packet is processed using cloudservice provider translation operation 520. In processing the packet,cloud service provider translation operation 520 will identify sharedaddress 540 in the packet and translate the packet to the activeinstance associated with the shared address. In the presentimplementation, because failover service instance 530 is active for theservice, shared address 540 is translated to private address 541associated with service instance 530 and forwarded to the virtualnetwork interface of the service instance. Once the packet is receivedat a virtual network interface of service instance 530, service instance530 will perform service network translation operation 522 to determinewhether a connection has been previously established with the sourcecomputing asset.

In some implementations, when the packet is forwarded to serviceinstance 530, the packet is received using the unique address for theservice instance. Once received and translated to shared IP address 540,service instance 530 performs verification and process operation 524.Verification and process operation 524 determines whether a connectionhas been established with the source asset, and if a connection has beenestablished processes the packet in accordance with a service executingon service instance 530. However, if a connection is not established,then verification and process operation 524 may block the communicationand prevent the communication from being processed by the service.

FIG. 6 illustrates a host computing system 600 according to animplementation. Host computing system 600 is representative of anycomputing system or systems with which the various operationalarchitectures, processes, scenarios, and sequences disclosed herein fora host can be implemented. Host computing system 600 is an example hostfor cloud service provider 110 of FIG. 1, although other examples mayexist. Host computing system 600 includes storage system 645, processingsystem 650, and communication interface 660. Processing system 650 isoperatively linked to communication interface 660 and storage system645. Communication interface 660 may be communicatively linked tostorage system 645 in some implementations. Host computing system 600may further include other components such as a battery and enclosurethat are not shown for clarity.

Communication interface 660 comprises components that communicate overcommunication links, such as network cards, ports, radio frequency (RF),processing circuitry and software, or some other communication devices.Communication interface 660 may be configured to communicate overmetallic, wireless, or optical links. Communication interface 660 may beconfigured to use Time Division Multiplex (TDM), Internet Protocol (IP),Ethernet, optical networking, wireless protocols, communicationsignaling, or some other communication format—including combinationsthereof. In some implementations, communication interface 660 may beconfigured to communicate with other host computing systems and elementsthe provide the cloud service. Additionally, communication interface 660may be configured to communicate with computing assets of one or moreorganization computing networks, wherein the assets may communicate withhost computing system 600 to communicate with a service executing on thehost.

Processing system 650 comprises microprocessor and other circuitry thatretrieves and executes operating software from storage system 645.Storage system 645 may include volatile and nonvolatile, removable andnon-removable media implemented in any method or technology for storageof information, such as computer readable instructions, data structures,program modules, or other data. Storage system 645 may be implemented asa single storage device, but may also be implemented across multiplestorage devices or sub-systems. Storage system 645 may compriseadditional elements, such as a controller to read operating softwarefrom the storage systems. Examples of storage media include randomaccess memory, read only memory, magnetic disks, optical disks, andflash memory, as well as any combination or variation thereof, or anyother type of storage media. In some implementations, the storage mediamay be a non-transitory storage media. In some instances, at least aportion of the storage media may be transitory. It should be understoodthat in no case is the storage media a propagated signal.

Processing system 650 is typically mounted on a circuit board that mayalso hold the storage system. The operating software of storage system645 comprises computer programs, firmware, or some other form ofmachine-readable program instructions. The operating software of storagesystem 645 comprises virtual instances 620-623, and service providerplatform 632. The operating software on storage system 645 may furtherinclude an operating system, utilities, drivers, network interfaces,applications, or some other type of software. When read and executed byprocessing system 650 the operating software on storage system 645directs host computing system 600 to operate as described herein.

In one implementation, virtual instances 620-623 execute on hostcomputing system 600 to provide various services for one or moreorganizations. In at least one implementation, a virtual instance ofvirtual instances 620-623 may provide backup service to computing assetsfor a particular organization. In providing the backup service, thevirtual instance may communicate with a primary instance that providesthe service to the computing assets, wherein the communications mayprovide information about the currently established connections on theprimary asset. This connection information may include source anddestination addressing information, protocol information, or some othersimilar information about connections established with the primaryinstance.

Once a failover event occurs at the primary instance, the operations ofthe primary instance may failover to the backup instance in virtualinstances 620-623. In providing the high-availability failoveroperations, service provider platform 632 may permit the organization toassociate a shared address to multiple service instances. This ensurethat when a first instance fails or requires an update, the same addressmay be used by assets to address a second instance that provides thesame or similar functionality. When the communications are received bythe cloud service provider platform, the cloud service provider willidentify the currently active instance, and forward the communication tothe appropriate instance. In the present implementation, when thecommunication is forwarded to the destination virtual instance, thedestination virtual instance receives the communication at a unique IPaddress associated with the instance. Thus, while the computing asset inthe organization's network may use the shared IP address to ensurehigh-availability of a particular service, service provider platform 632may be used to replace the IP addressing as required for the currentlyactive instance.

As an example, if virtual instance 622 represented a backup service,then a communication may be received by virtual instance 622 thatincludes a first destination network address, wherein the firstdestination network address corresponds to a unique IP address forvirtual instance 622. To provide the failover functionality anddetermine whether a connection was established with a primary instance,virtual instance 622 may replace the unique destination addresscorresponding to virtual instance 622 to the shared address that isshared between backup virtual instance 622 and the primary virtualinstance. In some implementations, the primary and backup virtualinstances may execute on separate hosts or in separate data centers.These separate hosts or data centers may ensure high availability forthe service even as a result of hardware failure for the host or datacenter. In some implementations, the primary and backup instance mayeach operate in separate IP subnets. As a result, it may be difficult tomove the IP address (or network configuration) from the first serviceinstance to the second service instance. Here, instead

Once the IP address is modified for the virtual instance, the virtualinstance may determine whether a connection has been established withthe source of the communication based at least in part on the shared IPaddress and connection information that was obtained from the primaryinstance. In particular, traits of the packet including addressing andprotocol traits may be used to determine whether the communication hasbeen established. If a communication has been established, then thecommunication may be processed in accordance with the service on thevirtual instance, however, if a communication has not been establishedthen the packet may be blocked from further processing by the service.

Returning to the elements of FIG. 1, cloud service provider 110 maycomprise a plurality of physical computing systems, wherein each of thephysical computing systems may include communication interfaces, networkinterfaces, processing systems, microprocessors, storage systems,storage media, or some other processing devices or software systems.Examples of the physical computing systems can include software such asan operating system, logs, databases, utilities, drivers, networkingsoftware, and other software stored on a computer-readable medium. Thephysical computing systems may comprise serving computing systems,routing and switching computing systems, desktop computing systems, orsome other similar computing system, including combinations thereof,capable of providing a platform for the execution of service instances.

Computing assets 150 and other computing systems 160 may each includecommunication interfaces, network interfaces, processing systems,microprocessors, storage systems, storage media, or some otherprocessing devices or software systems. Examples of computing assets 150and other network computing systems 160 can include software such as anoperating system, logs, databases, utilities, drivers, networkingsoftware, and other software stored on a computer-readable medium.Computing assets 150 and other network computing systems 160 maycomprise physical or virtual computing elements, such as desktopcomputing systems, serving computing systems, mobile computing systems,virtual machines, containers, or other similar computing elements,including combinations thereof.

Communication between cloud service provider 110, organization network140, and other computing system 160 may use metal, glass, optical, air,space, or some other material as the transport media. Communicationbetween cloud service provider 110, organization network 140, and othercomputing system 160 may use various communication protocols, such asTime Division Multiplex (TDM), asynchronous transfer mode (ATM),Internet Protocol (IP), Ethernet, synchronous optical networking(SONET), hybrid fiber-coax (HFC), circuit-switched, communicationsignaling, wireless communications, or some other communication format,including combinations, improvements, or variations thereof.Communication between cloud service provider 110, organization network140, and other computing system 160 may be a direct link or can includeintermediate networks, systems, or devices, and can include a logicalnetwork link transported over multiple physical links.

The included descriptions and figures depict specific implementations toteach those skilled in the art how to make and use the best mode. Forthe purpose of teaching inventive principles, some conventional aspectshave been simplified or omitted. Those skilled in the art willappreciate variations from these implementations that fall within thescope of the invention. Those skilled in the art will also appreciatethat the features described above can be combined in various ways toform multiple implementations. As a result, the invention is not limitedto the specific implementations described above, but only by the claimsand their equivalents.

What is claimed is:
 1. A method of operating a first service instance to provide failover operations for a second service instance, the method comprising: obtaining a communication from a computing asset, wherein the communication comprises a first destination address; replacing the first destination address with a second destination address in the communication, wherein the second destination address comprises a shared address for failover from the second service instance; determining whether the communication is permitted based at least in part on the second destination address and maintained connection information for active connections at the second service instance; and when the communication is permitted, processing the communication in accordance with a service executing on the first service instance.
 2. The method of claim 1, wherein the first service instance and the second service instance comprise virtual machines or containers.
 3. The method of claim 1, further comprises obtaining the connection information from the second service instance.
 4. The method of claim 1, wherein the service executing on the first service instance comprises a firewall service.
 5. The method of claim 1, wherein the first destination address comprises a first internet protocol (IP) address allocated to the first service instance, wherein the second service instance is allocated a second IP address, and wherein the first IP address and the second IP address are in different IP subnets.
 6. The method of claim 5, wherein the second destination address comprises a third IP address.
 7. The method of claim 1, wherein the computing asset comprises one of a physical computing asset or a virtual computing asset.
 8. The method of claim 1 further comprising, when the communication is not permitted, blocking the communication from processing by the service executing on the first service instance.
 9. A computing apparatus comprising: one or more non-transitory computer readable storage media; a processing system operatively coupled to the one or more non-transitory computer readable storage media; and program instructions stored on the computing apparatus to operate a first service instance to provide failover operations from a second service instance that, when read and executed by the processing system, direct the processing system to at least: obtain a communication from a computing asset, wherein the communication comprises a first destination address; replace the first destination address with a second destination address in the communication, wherein the second destination address comprises a shared address for failover from the second service instance; determine whether the communication is permitted based at least in part on the second destination address and maintained connection information for active connections at the second service instance; and when the communication is permitted, process the communication in accordance with a service executing on the first service instance.
 10. The computing apparatus of claim 9, wherein the first service instance and the second service instance comprise virtual machines or containers.
 11. The computing apparatus of claim 9, wherein the program instructions further direct the processing system to obtain the connection information from the second service instance.
 12. The computing apparatus of claim 9, wherein the service executing on the first service instance comprises a firewall service.
 13. The computing apparatus of claim 9, wherein the first destination address comprises a first internet protocol (IP) address allocated to the first service instance, wherein the second service instance is allocated a second IP address, and wherein the first IP address and the second IP address are in different IP subnets.
 14. The computing apparatus of claim 13, wherein the second destination address comprises a third IP address.
 15. The computing apparatus of claim 9, wherein the computing asset comprises one of a physical computing asset or a virtual computing asset.
 16. The computing apparatus of claim 9, wherein the program instructions further direct the processing system to, when the communication is not permitted, block the communication from processing by the service executing on the first service instance.
 17. A method of operating a service to provide failover between service instances, the method comprising: in a first service instance, establishing connections with one or more computing assets of an organization network, maintaining connection information related to the connections; and providing the connection information to a second service instance; in the second service instance, obtaining the connection information, obtaining a communication from a computing asset, wherein the communication comprises a first destination address, replacing the first destination address with a second destination address in the communication, wherein the second destination address comprises a shared address for failover from the first service instance, determining whether the communication is permitted based at least in part on the second destination address and the connection information for active connections at the first service instance, and when the communication is permitted, processing the communication in accordance with a service executing on the second service instance.
 18. The method of claim 17, wherein the first service instance and the second service instance comprise virtual machines or containers.
 19. The method of claim 17, wherein the first destination address comprises a first internet protocol (IP) address allocated to the first service instance, wherein the second service instance is allocated a second IP address, and wherein the first IP address and the second IP address are in different IP subnets.
 20. The method of claim 17 further comprising, when the communication is not permitted, blocking the communication. 